Contact SpringRoll
Email springroll@m-intelligence.tech. Include the workspace name, what you were doing, the time of the issue, and any visible error code. Do not send passwords, tokens, source credentials, or private application data.
Before you write
For connection and deployment steps, start with the public documentation. If a deployment failed, preserve its deployment ID and build log; those identifiers let us investigate without receiving your source or credentials.
Service status
SpringRoll is in early access. Support is monitored during the launch, but no paid support or uptime SLA is currently offered. Material service incidents will be communicated through SpringRoll's official channels.
Security reports
Mark the subject “Security” and avoid including exploit details in an initial message. We will provide a secure follow-up channel where needed.